Troubleshooting  Reducers

DCBL Driver

1Does not rotate under no-load condition
2Does not rotate when load is applied
3Generates abnormal heat
4Noisy
5Heavy vibration
6Does not work as configured
7Can't communicate
8Does not recognize analog input
9Frequent DC overvoltage
10Do not operate at the set torque
11Does not hold (Without brake )
12Does not hold (With brake )
13Brake does not release

DCBL Hypoid Motor

14Does not rotate under no-load condition
15Does not rotate when load is applied
16Generates abnormal heat
17Noisy
18Heavy vibration
19Grease leaks

DCBL Hypoid Motor with brake

20Brake does not work
21Motor does not turn
Motor is abnormally hot
Thermal relay operates
Braking noise is loud
22Generates abnormal heat
Answers

DCBL Driver

1Does not rotate under no-load condition
Cause 1Power outage Solution Check power supply ・Contact power company
Cause 2Disconnection of connecting wire Solution Check circuit
Cause 3Poor switch contact Solution Repair or replace
Cause 4Parameter incorrect setting Solution Check set values
Cause 5Protected status Solution Check status
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2Does not rotate when load is applied
Cause 1Voltage drop Solution Power Supply 、Check length of wiring
Cause 2Overload operation Solution Reduce the load
Cause 3Parameter incorrect setting Solution Check set values
Cause 4Noise Solution Check ground wire
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3Generates abnormal heat
Cause 1Overload operation Solution Reduce the load
Cause 2Start-up and stopping frequencies are too high Solution Reduce the frequencies
Cause 3Parameter incorrect setting Solution Confirm setting values
Cause 4Voltage is either too high or too low Solution Check the voltage
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4Noisy
Cause 1Power failure Solution Check power supply
Cause 2Parameter incorrect setting Solution Check set values
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5Heavy vibration
Cause 1Power failure Solution Check power supply
Cause 2Parameter incorrect setting Solution Check set values
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6Does not work as configured
Cause 1Incorrect wiring of input signal Solution Check wiring
Cause 2Parameter incorrect setting Solution Check set values
Cause 3Noise Solution Check ground wire 、Connect noise filter
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7Can't communicate
Cause 1Incorrect setting of slave address Solution Check SW1
Cause 2Incorrect setting of communications speed Solution Check SW2
Cause 3Affected by noise Solution Check ground wire
Cause 4Communication setting is not correct Solution Check set values
Cause 5Attempting to set a value outside the setting range Solution Check settings
Cause 6Poor connection Solution Check wiring
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8Does not recognize analog input
Cause 1Incorrect wiring Solution Check wiring
Cause 2Disconnection Solution Check wiring
Cause 3Parameter incorrect setting Solution Check set values
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9Frequent DC overvoltage
Cause 1Overload operation Solution Add regenerative resistor
Cause 2Damaged regenerative resistor Solution Confirm resistance value
Cause 3Poor connection of regenerative resistor Solution Check wiring
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10Do not operate at the set torque
Cause 1Power failure Solution Check power supply
Cause 2Parameter incorrect setting Solution Check set values
Cause 3Overload operation Solution Reduce the load
Cause 4Damaged driver Solution Replace driver
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11Does not hold (Without brake )
Cause 1Power failure Solution Check power supply
Cause 2Overload Solution Reduce the load
Cause 3Parameter incorrect setting Solution Check set values
Cause 4Incorrect wiring Solution Check wiring
Cause 5Motor disconnection Solution Check wiring
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12Does not hold (With brake )
Cause 1Power failure Solution Check power supply
Cause 2Overload Solution Reduce the load
Cause 3Parameter incorrect setting Solution Check set values
Cause 4Incorrect wiring Solution Check wiring
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13Brake does not release
Cause 1Power failure Solution Check power supply
Cause 2Parameter incorrect setting Solution Check set values
Cause 3Incorrect wiring Solution Check wiring
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DCBL Hypoid Motor

14Does not rotate under no-load condition
Cause 1Power outage Solution Check power supply ・Contact power company
Cause 2Disconnection of connecting wire Solution Check circuit
Cause 3Poor switch contact Solution Repair or replace
Cause 4Disconnection of stator coil wiring Solution Repair at a designated facility
Cause 5Three-phase is single-phase Solution Check terminal voltage
Cause 6Gear/shaft/bearing damage Solution Repair at a designated facility
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15Does not rotate when load is applied
Cause 1Voltage drop Solution Check length of wiring
Cause 2Gear wear Solution Repair at a designated facility
Cause 3Overload operation Solution Reduce the load
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16Generates abnormal heat
Cause 1Overload operation Solution Reduce the load
Cause 2Operation with too frequent overload start/stop Solution Reduce the frequencies
Cause 3Bearing damage Solution Repair or replace
Cause 4Voltage is either too high or too low Solution Check the voltage
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17Noisy
Cause 1Continuous noise -Bearing damage ・Gear wear Solution Repair at a designated facility
Cause 2intermittent noise -Scratched gear or foreign matter caught Solution Repair at a designated facility
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18Heavy vibration
Cause 1Gear/bearing wear Solution Repair at a designated facility
Cause 2Poor installation or loose bolts Solution Retighten
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19Grease leaks
Cause 1Loose fastenings Solution Retighten
Cause 2Oil seal damage Solution Repair at a designated facility
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DCBL Hypoid Motor with brake

20Brake does not work
Cause 1Wrong connections Solution Check the connections
Cause 2Switch problems Solution Replacement ・Repair
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21Motor does not turn
Motor is abnormally hot
Thermal relay operates
Braking noise is loud
Cause 1Wrong brake connections Solution Check the connections
Cause 2Brake gap is too large Solution Adjust the gap
Cause 3DC module troubles Solution Replacement ・Repair
Cause 4Brake coil disconnection or short circuit Solution Repair at a designated facility
Cause 5Contact problems with the switch Solution Replacement ・Repair
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22Generates abnormal heat
Cause 1Braking frequency is too high Solution Reduce the frequencies
Cause 2Load torque or load inertia is too large Solution Reduce the load
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The above table shows the most common problems in daily operation, and their countermeasures.
For problems other than these, please contact your dealer.
When you make an inquiry, provide the dealer with the following information from the nameplate.

  • (1)Serial number (MFG NO.)
  • (2)Model No. (TYPE)
  • (3)Motor Capacity (POWER)
  • (4)Reduction ratio (RATIO)or Speed (OUTPUT SPEED)
  • (5)Drawing number (DRAWING NO.)