Troubleshooting Reducers
DCBL Driver
DCBL Hypoid Motor
14 | Does not rotate under no-load condition |
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15 | Does not rotate when load is applied |
16 | Generates abnormal heat |
17 | Noisy |
18 | Heavy vibration |
19 | Grease leaks |
DCBL Hypoid Motor with brake
20 | Brake does not work |
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21 | Motor does not turn Motor is abnormally hot Thermal relay operates Braking noise is loud |
22 | Generates abnormal heat |

DCBL Driver
1 | Does not rotate under no-load condition |
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Cause 1 | Power outage | Solution | Check power supply ・Contact power company |
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Cause 2 | Disconnection of connecting wire | Solution | Check circuit |
Cause 3 | Poor switch contact | Solution | Repair or replace |
Cause 4 | Parameter incorrect setting | Solution | Check set values |
Cause 5 | Protected status | Solution | Check status |
2 | Does not rotate when load is applied |
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Cause 1 | Voltage drop | Solution | Power Supply 、Check length of wiring |
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Cause 2 | Overload operation | Solution | Reduce the load |
Cause 3 | Parameter incorrect setting | Solution | Check set values |
Cause 4 | Noise | Solution | Check ground wire |
3 | Generates abnormal heat |
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Cause 1 | Overload operation | Solution | Reduce the load |
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Cause 2 | Start-up and stopping frequencies are too high | Solution | Reduce the frequencies |
Cause 3 | Parameter incorrect setting | Solution | Confirm setting values |
Cause 4 | Voltage is either too high or too low | Solution | Check the voltage |
4 | Noisy |
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Cause 1 | Power failure | Solution | Check power supply |
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Cause 2 | Parameter incorrect setting | Solution | Check set values |
5 | Heavy vibration |
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Cause 1 | Power failure | Solution | Check power supply |
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Cause 2 | Parameter incorrect setting | Solution | Check set values |
6 | Does not work as configured |
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Cause 1 | Incorrect wiring of input signal | Solution | Check wiring |
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Cause 2 | Parameter incorrect setting | Solution | Check set values |
Cause 3 | Noise | Solution | Check ground wire 、Connect noise filter |
7 | Can't communicate |
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Cause 1 | Incorrect setting of slave address | Solution | Check SW1 |
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Cause 2 | Incorrect setting of communications speed | Solution | Check SW2 |
Cause 3 | Affected by noise | Solution | Check ground wire |
Cause 4 | Communication setting is not correct | Solution | Check set values |
Cause 5 | Attempting to set a value outside the setting range | Solution | Check settings |
Cause 6 | Poor connection | Solution | Check wiring |
8 | Does not recognize analog input |
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Cause 1 | Incorrect wiring | Solution | Check wiring |
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Cause 2 | Disconnection | Solution | Check wiring |
Cause 3 | Parameter incorrect setting | Solution | Check set values |
9 | Frequent DC overvoltage |
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Cause 1 | Overload operation | Solution | Add regenerative resistor |
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Cause 2 | Damaged regenerative resistor | Solution | Confirm resistance value |
Cause 3 | Poor connection of regenerative resistor | Solution | Check wiring |
10 | Do not operate at the set torque |
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Cause 1 | Power failure | Solution | Check power supply |
---|---|---|---|
Cause 2 | Parameter incorrect setting | Solution | Check set values |
Cause 3 | Overload operation | Solution | Reduce the load |
Cause 4 | Damaged driver | Solution | Replace driver |
11 | Does not hold (Without brake ) |
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Cause 1 | Power failure | Solution | Check power supply |
---|---|---|---|
Cause 2 | Overload | Solution | Reduce the load |
Cause 3 | Parameter incorrect setting | Solution | Check set values |
Cause 4 | Incorrect wiring | Solution | Check wiring |
Cause 5 | Motor disconnection | Solution | Check wiring |
12 | Does not hold (With brake ) |
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Cause 1 | Power failure | Solution | Check power supply |
---|---|---|---|
Cause 2 | Overload | Solution | Reduce the load |
Cause 3 | Parameter incorrect setting | Solution | Check set values |
Cause 4 | Incorrect wiring | Solution | Check wiring |
13 | Brake does not release |
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Cause 1 | Power failure | Solution | Check power supply |
---|---|---|---|
Cause 2 | Parameter incorrect setting | Solution | Check set values |
Cause 3 | Incorrect wiring | Solution | Check wiring |
DCBL Hypoid Motor
14 | Does not rotate under no-load condition |
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Cause 1 | Power outage | Solution | Check power supply ・Contact power company |
---|---|---|---|
Cause 2 | Disconnection of connecting wire | Solution | Check circuit |
Cause 3 | Poor switch contact | Solution | Repair or replace |
Cause 4 | Disconnection of stator coil wiring | Solution | Repair at a designated facility |
Cause 5 | Three-phase is single-phase | Solution | Check terminal voltage |
Cause 6 | Gear/shaft/bearing damage | Solution | Repair at a designated facility |
15 | Does not rotate when load is applied |
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Cause 1 | Voltage drop | Solution | Check length of wiring |
---|---|---|---|
Cause 2 | Gear wear | Solution | Repair at a designated facility |
Cause 3 | Overload operation | Solution | Reduce the load |
16 | Generates abnormal heat |
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Cause 1 | Overload operation | Solution | Reduce the load |
---|---|---|---|
Cause 2 | Operation with too frequent overload start/stop | Solution | Reduce the frequencies |
Cause 3 | Bearing damage | Solution | Repair or replace |
Cause 4 | Voltage is either too high or too low | Solution | Check the voltage |
17 | Noisy |
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Cause 1 | Continuous noise -Bearing damage ・Gear wear | Solution | Repair at a designated facility |
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Cause 2 | intermittent noise -Scratched gear or foreign matter caught | Solution | Repair at a designated facility |
18 | Heavy vibration |
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Cause 1 | Gear/bearing wear | Solution | Repair at a designated facility |
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Cause 2 | Poor installation or loose bolts | Solution | Retighten |
19 | Grease leaks |
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Cause 1 | Loose fastenings | Solution | Retighten |
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Cause 2 | Oil seal damage | Solution | Repair at a designated facility |
DCBL Hypoid Motor with brake
20 | Brake does not work |
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Cause 1 | Wrong connections | Solution | Check the connections |
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Cause 2 | Switch problems | Solution | Replacement ・Repair |
21 | Motor does not turn Motor is abnormally hot Thermal relay operates Braking noise is loud |
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Cause 1 | Wrong brake connections | Solution | Check the connections |
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Cause 2 | Brake gap is too large | Solution | Adjust the gap |
Cause 3 | DC module troubles | Solution | Replacement ・Repair |
Cause 4 | Brake coil disconnection or short circuit | Solution | Repair at a designated facility |
Cause 5 | Contact problems with the switch | Solution | Replacement ・Repair |
22 | Generates abnormal heat |
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Cause 1 | Braking frequency is too high | Solution | Reduce the frequencies |
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Cause 2 | Load torque or load inertia is too large | Solution | Reduce the load |
The above table shows the most common problems in daily operation, and their countermeasures.
For problems other than these, please contact your dealer.
When you make an inquiry, provide the dealer with the following information from the nameplate.
- (1)Serial number (MFG NO.)
- (2)Model No. (TYPE)
- (3)Motor Capacity (POWER)
- (4)Reduction ratio (RATIO)or Speed (OUTPUT SPEED)
- (5)Drawing number (DRAWING NO.)