Help
Recommended Operating Environment
Note: Even when the following operating environment requirements are met, sometimes pages might not be displayed correctly depending on the browser used by the customer, other settings and other factors. Please be aware of this possibility.
Windows | Macintosh | Requirements for both Windows & Macintosh | About the various software applications
Windows
- OS
- Windows 2000/Windows XP/Windows Vista/Windows 7
- Browser
- Internet Explorer 6 or newer (Recommended Internet Explorer 7 or newer)
Mozilla Firefox 3.5 or newer - Computer system requirements
- CPU: 1 GHz Intel Pentium processor or faster (Recommended 2 GHz Intel Pentium processor or faster)
Display resolution: 1024 x 768 or greater
Monitor: Display capable of 16-bit color or greater
Memory: 512 MB or more (Recommended 1 GB or more)
Return to the top of this pageMacintosh
- OS
- Mac OS X (10.3 or newer)
- Browser
- Mozilla Firefox 3.5 or newer
Safari 2 or newer - Computer system requirements
- CPU: 866 MHz PowerPC G4 or faster (Recommended 1.83GHz Intel Core Duo or faster)
Display resolution: 1024 x 768 or greater
Monitor: Display capable of 16-bit color or greater
Memory: 512 MB or more (Recommended 1 GB or more)
Requirements for both Windows & Macintosh
- Plug-ins
- Adobe Flash Player 9.0.115.0 or newer (required)/Adobe Acrobat Reader 8 or newer (required)
Note: We cannot guarantee operation if the version of Flash Player provided by Adobe Systems Incorporated is not supported for use with the combination of operating system and browser used. For instructions see the following web site.
http://www.adobe.com/products/flashplayer/systemreqs/#os - JavaScript
- JavaScript must be enabled.
- Internet speed requirements
- ADSL or faster
About the various software applications
- Inquiries
- Please be aware that the company providing this digital document will take no responsibility for the occurrence of any computer trouble that occurs as the result of the use or downloading of these software applications.
Please contact the companies that provide the software applications directly if you have questions about them. - Questions related to Internet Explorer
- Questions related to Mozilla Firefox
- Questions related to Safari
- Questions related to Flash Player
- Questions related to Adobe Reader
- Download
- In order to view the site, the following software applications are necessary. If you are missing a required application, click the banner to download the free installer software from that company's website and then install the software.Note: There is no need to do this if the software is already installed.
